News - Downloadable "Airport Check-In Kiosk Software" Project Charter
Submitted by Jamal Moustafaev on Tue, 05/13/2014 - 12:09NOTE: Click here to download the full version of the "Airport Check-In Kiosk Software" Project Charter in the MS Word format.
Project "Airport Check-In Kiosk Software"
Problem/Opportunity Statements
O: Divert the customer traffic away from check in attendants, thus reducing the costs
O: Better quality of service - higher availability
O: Faster passenger processing
Objectives
ABC Software Systems shall study, configure and implement the Airport Check-In Kiosk software system for XYZ Airlines by September of 2010. The project scope shall consist of the following features:
Table 1
Feature ID |
Feature Description |
F 1.0 |
Kiosk Menu |
F 2.0 |
Traveler Identification |
F 3.0 |
Traveler Reservation Search |
F 4.0 |
Confirm or Change Seat |
F 5.0 |
Pay for Luggage |
F 6.0 |
Print Boarding Pass |
F 7.0 |
Navigation |
NOTE: ABC Software is responsible for the delivery of the check-in software; actual kiosk hardware shall be procured, designed and delivered independently by XYZ Airlines and its vendors.
ROM Budget and Schedule
Budget - $100,000 +/- 50,000
Timeline - 6 +/- 2 months