project documentation

Article - What is the Most Important Project Document?

 

If you ask a person studying for a PMP exam, what is the most important area in the domain of project management, the correct answer is "communications". After all it has been documented that on average project manager spends up to 90% of his/her time performing communication activities such as conducting meetings, writing project documents and potentially eliciting requirements via one-on-one interviews.

While I wholeheartedly agree with this notion, I tend to think that the domain of communications is a bit too general to be designated as "the most important thing in project management". I would like to offer to look at this issue from a slightly different perspective:

If you were allowed to write just one project document on your project, which one would you choose?

My answer to this question is the “Requirements Specifications Document”. While some of you may vehemently disagree with me and mention Project Charter and Project Plan. But let us just think about this for a while. The domain of project management is divided into ten knowledge areas (see Figure 1)

Figure 1

project-management-knowledge-areas.PNG

Let us examine the impact of scope on other knowledge areas:

Time Management: If you don't have a detailed requirements document can you develop a work breakdown structure and create a network diagram (project schedule)?

Example: The project can take way longer if the customer decides to add a “swimming pool” feature to his villa design.

Budget Management: Can you create a detailed project budget - including human resources required and expenses on equipment and materials - until you have a baselined requirements document?

Example: Will the customer choose a $5-per-square-foot type of flooring or a $150-per-square-foot one?

Quality Management: Can you define the acceptable quality levels and tolerances until you know all of features of the product?

Jamal’s Musings – Dangerous Words To Avoid in Project Documentation

Dangerous Words

What To Do About Them?

Examples

“Acceptable”, “adequate”, "satisfactory", "suitable"

Define acceptability and how the product and stakeholders can decide what is acceptable and what is not

 

Before: House of adequate size

After: House area shall be between 2,500 and 3,000 square feet

“Efficient”, "capable", "economical", "ecologically aware", "helpful"

Explain how efficiently the product performs operations or how easy it is to use

 

Before: Efficient engine

After: Engine with a mileage of at least 100 km per liter

“Fast”, “rapid”, "swift", "speedy"

Specify minimum, maximum and desired speed

Before: Fast car

After: A car that is capable of speed of at least 350 km/hour

“Flexible”, "agile", "easily adaptable", "variable"

What specifically should the product do in response to specific changes in the environment or business objectives

Before: Flexible payments system